Domain Whitelists

To ensure uninterrupted access to Acenci services, please whitelist the following domains and subdomains in your firewall, proxy, and email systems:

Acenci Account Domains

acenci.com
www.acenci.com
account.acenci.com
api.acenci.com
usercontent-acenci.com
help.acenci.com
cdn.acenci.com
static-cdn.acenci.com
cdn[0-9].acenci.com (e.g., cdn1.acenci.com, cdn2.acenci.com)

Email Domains

acenci.com
acenci.com.au

PointDash Domains

app.pointdash.co
scores.pointdash.co
api.pointdash.co
usercontent-pointdash.com
cdn.pointdash.co
static-cdn.pointdash.co
cdn[0-9].pointdash.co (e.g., cdn1.pointdash.co, cdn2.pointdash.co)
pointdash.co
www.pointdash.com.au
pointdash.com.au

Email Domains

pointdash.co
pointdash.com.au

Third-party services

Acenci uses the following third-party services to power our platform. The following domains need to be unblocked on your network's firewall and proxy.

challenges.cloudflare.com
acenci.statuspage.io

Ports for Acenci Services

All Acenci services only accept HTTPS connections (port 443) as part of our commitment to security and customer privacy. Any HTTP (port 80) connections will automatically be upgraded to HTTPS.

For the best experience, we recommend allowing both HTTP and HTTPS on your organisation's firewall.

This page is regularly updated. Please check back for the latest technical requirements and recommendations.

Last updated: 29 September, 2025